Account Manager - South Bend, IN - Underground Waterworks

South Bend, IN

Employment Type: Permanent Position Type: Sales & Customer Service Job Number: 33279

Job Description

Account Manager - South Bend, IN - Underground Waterworks Wholesale Distribution 

Are you a results-driven sales professional with a passion for delivering exceptional customer service? Are you looking for a career that will make your goals come true? Do you have Underground Waterworks industry knowledge? We are seeking a highly motivated, talented, and energetic Account Manger to join our winning Underground Waterworks team. In this role, you will generate leads and attract new clients. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, with a powerful desire to close deals. The Underground Waterworks division is a leading force in the distribution business. Our tenure, manufacturers, experienced workforce, and customer relationships enable us to continually stand at the forefront of our industry. This role offers a company vehicle, great benefits, 401k w/ company match, no cap on commission, PTO, growth opportunities and MORE!

Essential Duties and Responsibilities:

  • Meet or exceed the expectations of our customers by providing a positive customer experience.
  • Be a positive and professional representative in all customer and stakeholder interactions, acting with honesty and integrity.
  • Treat all employees, vendors, customers, and stakeholders with respect and dignity.
  • Meet and/or exceed established sales and profit goals.
  • Effectively perform each step in the Sales Cycle.
  • Make regular and consistent sales calls to assigned customers both in-person and through available technologies, to develop and enhance customer relationships.
  • Work with credit department to ensure payment collection on assigned accounts within the assigned terms.
  • Gather and deliver upcoming bid information to estimating staff as quickly as possible for DOT and Public projects, to utilize estimating resources where possible.
  • Provide information to estimating staff to assist in prioritizing projects based on bid date, project size and scope, and award potential.
  • Review accuracy and pricing of customer quotes in assigned region(s) and assigned customers, taking final accountability for the quote.
  • Manage bidding process for assigned territory and customers, to include identifying bid opportunities, gathering and confirming vendor pricing, identifying bidding contractors and developing a quote strategy with other assigned sales representatives, and sending reviewed and completed quotes to bidding contractors.
  • Act with urgency to follow up and close on quoted projects and sales opportunities.
  • Perform estimating responsibilities for private projects, and DOT/Public projects as required and listed below:
    • Effectively prioritize accurate material takeoffs for projects as requested by customers and sales reps, based on project type, and bid date.
    • Review project documentation to determine correct product specifications and project material requirements (including Buy America, AIS, BABA, etc.)
    • Communicate with project stakeholders (including estimators, vendors, customers, and engineers) to gather information needed to prepare an accurate material takeoff.
    • Accurately and efficiently compile a material takeoff of sold underground products containing product quantities, product specifications (including multiple material specs if applicable), and certification requirements; organized per the applicable takeoff format.
    • Find and review project addenda to update the material takeoff, specifications, and certification requirements accordingly.
    • Store project information in an organized manner per company specifications, including plans, specifications, addendums, and correspondence.
    • Assist in gathering material quotes for projects, as required.
  • Host current customers and prospective customers for entertainment events.
  • Gather market information to determine customer needs and ensure accuracy and competitiveness of quotes.
  • Keep up to date with new and/or improved products, material specifications, and government regulations/requirements.
  • Communicate any/all product and vendor opportunities to sales leadership for review.
  • Backup customer service is needed to answer customer calls and/or emails and prepare quotes.
  • Establish and maintain industry contacts that assist in generating sales.
  • Engage in prospecting by researching and developing lists of potential customers.
  • Attending internal, vendor, and industry training and meetings as required.
  • Make deliveries to customers as needed.
  • Regular and predictable attendance.
  • Work safely.

 Knowledge, Skills, and Abilities:

  • Ability to meet or exceed sales quotas at an acceptable profit margin.
  • Working knowledge of Company products.
  • Working knowledge of Microsoft Office programs, Eclipse and Phocas, or similar programs.
  • Effective sales, interpersonal communication, negotiation, organization, judgement, flexibility, decision making, presentation, listening, consultation, and stress management skills.
  • Maintain professional image as a representative of the company.
  • Available and able to travel frequently.
  • Available and willing to participate in after-hours and weekend events.
  • Ability to add, subtract, multiply, and divide, including using a calculator.
  • Ability to calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference, and volume.
  • Working knowledge of Microsoft Office products, Eclipse, and sales-related computer programs and software.
  • Ability to operate standard office equipment.

Certificates and/or Licenses:

  • Valid driver’s license and acceptable driving record.

Please forward resume formatted in a Word Doc to Paul Rychlewski at or call Paul at 312.780.7507

Please click “Apply” and be sure to upload your resume, Paul will contact all Qualified Candidates with full Details.

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Meet Your Recruiter

Paul Rychlewski

Paul is a highly motivated and passionate Sales Manager with over 25 years of experience in industrial sales and retail sporting goods operations. His extensive knowledge of recruiting, hiring, developing, and leading teams makes him an outstanding resource for identifying talent. His commitment to providing exceptional customer service results in consumer loyalty and organic business growth. 

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About South Bend, IN

Ready to embark on an exciting career journey in the vibrant region around South Bend, Indiana? This dynamic area offers an array of job opportunities in industries like healthcare, education, and manufacturing, with renowned employers like the University of Notre Dame and Beacon Health System. Surround yourself with the charm of the South Bend area, known for its beautiful riverwalk, iconic Notre Dame Stadium, and vibrant art scene at the South Bend Museum of Art. Explore diverse cuisine, catch a South Bend Cubs baseball game at Four Winds Field, or experience the thrill of catching a show at the Morris Performing Arts Center. Discover the perfect balance of career growth and quality of life in this enchanting region – check out our job listings now and start your next chapter in South Bend, Indiana!