Senior Field Service Technician
Job Description
We are currently seeking an experienced Field Service Manager to join our team in LA, CA. The ideal candidate will have a strong background in HVAC/R service and maintenance, as well as experience managing a team of technicians.
Responsibilities:
- Manage a team of field service technicians to ensure timely and efficient service delivery
- Develop and implement training programs to ensure technicians are up to date on the latest technologies and techniques
- Provide excellent customer service to clients, including responding to inquiries and resolving issues in a timely and professional manner
- Maintain accurate records of service visits and equipment maintenance schedules
- Monitor service metrics and work with technicians to improve performance and productivity
- Assist with the development of service contracts and proposals for new business
- Ensure compliance with all safety regulations and company policies
Requirements:
- 5+ years of experience in HVAC/R service and maintenance
- 2+ years of experience in a management or supervisory role
- Strong technical knowledge of HVAC/R systems
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work independently and manage multiple priorities
- Experience with service contract development and proposal writing
- Bachelor's degree in engineering or related field preferred
If you meet the qualifications and are interested in this exciting opportunity, please submit your resume to Erica Blevins Eblevins@ariteam.com for consideration.