Sr. Director of Cancer Services
Boston, MA US
POSITION SUMMARY:The Senior Director for Cancer Care Services provides leadership for clinical, administrative, operational, business development, and physician relationship activities in support of assigned service lines, business partnerships, and ancillary services. The Senior Director works within Cancer Care Services to assure the effective integration of strategy and operations achieving the defined key performance indicators. The Director works closely with physicians, managers, and other service providers to translate the hospitals mission and goals into specific practice goals and objectives and to enhance service delivery to patients in the continuum of care. The Director will possess extensive operational leadership experience within complex healthcare environments, a proven track record in improving the patient experience, strategic leadership background with diverse workforces, experience, and success as an executive change agent, and accomplishments in developing and implementing a vision for strategic service line operations.
STRATEGIC PLANNING & LEADERSHIP
Collaborates in the development of the vision, philosophy, goals, objectives, and programs of the Cancer Care Services.
Develops and implements an administrative structure that is designed to support effective efficient patient care and operations.
Promotes and supports the collaborative practice and multi-disciplinary coordination between departments and develops policies and programs to improve interdepartmental coordination.
Oversees the Operations Director who is responsible for the day-to-day management of all Cancer Care Services including clinic operations, the infusion center, and our multi-disciplinary clinic. Partners with and supports the Operations Director to build and mentor a highly-functioning team to manage operations.
QUALITY OF CARE
Collaborates with clinical leadership in the development of standards for professional practice, patient care, and innovative programs designed to facilitate high-quality patient care and operations.
Fosters the development of a work environment conducive to the delivery of superior patient care and appropriate staff retention/recruitment.
Provides leadership for and participates in the development of continuous multidisciplinary quality improvement for assigned areas, in collaboration with members of the interdisciplinary team.
OUTREACH & MARKETING
Develops professional relationships with community organizations and physician practices through effective networking
Evaluates and monitor affiliated community health center access to cancer services and develop and implement policies and practices to promote accessibility and responsiveness to inquiries and referrals.
Provides outreach and community and professional education regarding the Cancer Care Services programs, including public relations and marketing at community events and professional conferences, creation of marketing letters, and facilitating on-site visits.
Represents the medical center at designated community cancer coalition meetings
Serves on the Cancer Care Committee
Collaborates with other agencies and groups within the community to enhance patient care services.
In collaboration with department stakeholders, develops business proposals to increase volume in key specialty services.
Participates in developing and implementing mechanisms for collaboration between staff members, physicians, and other clinical and administrative staff.
Provides leadership to hospital-wide and nursing organization committees by either committee participation or direct leadership responsibility.
Assumes a leadership role in a changing healthcare environment and participates in the change process at various levels in the organization.
Responsible, in collaboration with IT to maintain and enhance data collection and analysis for the Cancer Center.
Responsible for, in collaboration with Department managers, Finance, and Purchasing, the maintenance, and enhancements of the charge capture and revenue cycle activities for the Cancer Center.
BUDGETING & FINANCE
Translates strategic plans into an annual revenue and cost budget for the year
Partners with clinical and administrative leadership to develop performance improvement initiatives to hit budget targets
Ensures (either directly or through supervisors) the highest standards for the selection, hiring, orientation, and assignments of departmental staff.
Provides ongoing coaching and mentoring to Directors and managers and staff to promote staff development and staff retention and the delivery of high-quality care
Models RESPECT behavioral standards and hold staff accountable to same.
Demonstrates ability to lead committees, task forces, and other multi-disciplinary work groups.
A minimum of a Bachelors degree in Nursing, Business Administration, Public Health, or another related degree is required. Masters Degree (or matriculation in a Masters program) preferred.
At least seven years of progressive administrative and management experience in a hospital setting is required.
Experience and knowledge of cancer specialty services are strongly desired.
KNOWLEDGE & SKILLS
Work requires a broad theoretical knowledge and work experiences that include: models of professional practice, contemporary trends and standards of nursing care, management of personnel and fiscal resources in a patient care setting, program development, implementation, and evaluation.
Long-range program planning that involves complex decision-making tasks and quality improvement/risk management.
Demonstrated leadership, success, and adaptability.
Demonstrated ability to lead change and innovation
Demonstrated ability to execute operational deliverables including the development of goals and providing ongoing updates of improvement
Demonstrated ability to solve operational problems that directly impact patient satisfaction
Ability to manage multiple operational teams for the delivery of clinical programs
Consult with the Senior management team to identify new strategies and programs
Lead and develop people, fostering teamwork
Ability to manage budgets for multiple departments
Expert interpersonal and communication skills.
Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers.
To learn more about this opportunity please contact
Juli Van Der Meulen
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Meet Your Recruiter
Juli Van Der Meulen
Juli began recruiting in New York City in 1983. In 1990 she moved to Florida and joined American Recruiters and helped start its healthcare division. Juli continues to be a leader in healthcare recruiting because of her commitment to providing outstanding and courteous service to both clients and candidates alike in assisting in meeting their needs.